TITANIUM COMPUTING
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TITANIUM AI · AUTOMOTIVE
AI for Automotive Businesses
Your phones decide your revenue. We build AI that listens to every customer call, grades it against your standards, and shows you exactly where appointments are being lost, already live for automotive clients today.
Every Call Graded, Not Spot-Checked
Managers can review maybe five calls a week. Our AI call-QA system reviews all of them: it transcribes each call, scores it against your service standards, and flags the ones that need a human ear.
Coaching stops being an argument about what was said. Advisors see their own numbers, managers see patterns across the team, and missed-appointment causes become visible instead of anecdotal.
Where Automotive Shops Go Next
After-Hours Voice Agent
An AI agent that answers when you're closed, captures the vehicle and issue, and books the appointment, the same technology that runs our own support line.
Follow-Up Automation
Drafted callbacks and status updates for declined work, parts arrivals, and service reminders, reviewed by your team before they go out.
Front-Office Copilot
Instant answers from your own history, repeat customer context, prior estimates, warranty terms, while the customer is still on the line.
The Math on Missed Calls
A service shop's phone is a revenue system wearing a customer-service costume. Every unanswered ring, every advisor who skips the appointment ask, every declined-work callback that never happens is a repair order that went somewhere else.
Managers know this. What they lack is visibility: nobody can listen to hundreds of calls a week. That's the specific problem the AI solves. It doesn't replace your advisors; it gives the manager the whole picture instead of a five-call sample, and gives each advisor a scorecard based on everything they said, not the one call the boss happened to hear.
This runs on CallScrub, our call intelligence product, tuned to automotive service workflows: appointment asks, waiter versus drop-off handling, declined-work follow-ups, and status update commitments.
Automotive AI FAQ
Do we need a new phone system?
No. If your current system records calls, we work with it. If it doesn't, we can fix that too; phones are part of what we do as an MSP.
Will advisors feel like they're being surveilled?
Handled right, the opposite happens: scoring is consistent instead of arbitrary, good calls get noticed instead of ignored, and coaching is about the tape, not the manager's mood. We help you roll it out as a coaching tool, with advisors seeing their own numbers.
Does it handle Spanish-language calls?
Yes. English and Spanish are both supported, including calls that switch between them mid-conversation, which happens constantly in Texas shops.
How fast do we see results?
Scored calls show up the first day. The behavior change follows the coaching: most shops see the appointment-ask rate move within the first month of weekly one-on-ones.
Hear What Your Phones Are Telling You
One hour to see whether call QA or a voice agent moves the needle for your shop.